Course curriculum

  • 1

    Introduction

    • Introduction

    • What are Soft Skills?

    • The ABCs of Soft Skills

  • 2

    Important Soft Skills

    • Adaptability

    • Problem Solving

    • Teamwork

    • Critical Thinking

    • Time Management

  • 3

    Communication

    • Introduction

    • Verbal communication

    • Nonverbal communication

    • Written communication

  • 4

    Interviews

    • The Basics

    • How to Ace an Interview

  • 5

    Ettiquette

    • Introduction

    • Telephonic and Email Etiquette

    • Meeting Etiquette

    • Workplace Etiquette

    • Dress Etiquette

  • 6

    Conclusion

    • Quiz

  • 7

    Additional Resources

    • Tips and Youtube video links